Ratings & Reviews

Overall Rating

(90 reviews)
98.9% of customers recommend this property

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Resident Reviews

submitted by Gregory G. - |Recommended: YesClean and attractive, — So far so good
response from property -Thank you Gregory for the four star review. We are glad you are enjoying Westpond Apartments.
submitted by Sylvia F. - |Recommended: YesLove — One of the best places that I've ever had the please of living. Everyone is amazing here and its a wonderful community.
response from property -Thank you Sylvia for the five star review. We are happy to hear you are enjoying calling Westpond Apartments home.
submitted by Diana B. - |Recommended: YesIt’s home — Twice in my life I’ve rented in San Antonio and both times have been at this location and I love living here. Any problem, it gets fixed, any issue it’s addressed. The all of the staff is helpful and polite on all levels.
response from property -Thank you Diana! We are so glad to hear you are happy with your home at Westpond Apartments!
submitted by Rachel J. - |Recommended: YesStaff — that the staff was excellent and the apartments look magnificent
response from property -We're glad to hear that, Rachel! Our team is dedicated to providing the best for our residents at Westpond Apartments. It's been a pleasure having you as a resident with us!
submitted by John P. - |Recommended: YesGreat — Yes
response from property -Thank you John! We appreciate the positive feedback and our four star review.
submitted by Melissa Z. - |Recommended: YesWonderful — It is very pleasant and warming. Its nearby to everything and staff are wonderful.
response from property -Thank you for your feedback Melissa, we appreciate your kind words.
submitted by Sarahrose H. - |Recommended: YesWestpond — They make it easy to move in..They do not take forever . They are friendly and I love my apt..
response from property -Hello Sarahrose! We're happy to receive your 5-star review of Westpond Apartments. Feel free to contact our team if you ever need assistance!
submitted by Erick E. - |Recommended: YesReally like the Complex — We like the gated community and the vaulted ceiling in our unit. We always get compliments from visitors. Staff is always friendly and we don't have any issues with the other tenants.
response from property -Thank you Erick for the five star review. We are so glad to hear you are happy with your home at Westpond Apartments
submitted by Phillip S. - |Recommended: YesGreat first living experience in San Antonio — An overall great place to live. Very quiet, thick walls. Not too many maintenance issues and if there were, the staff resolved them in a timely manner. The office staff is very friendly, understandable and knowledgeable.
response from property -Dear Phillip, We are so happy to hear that you are enjoying living at Westpond! Happy residents make us happy! Sincerely, Westpond Team
submitted by Graiklyn P. - |Recommended: YesI like it here — It's safe and qiute
response from property -And we like having you here!
submitted by Amanda M. - |Recommended: YesGreat quiet community — I've been at this complex for a few months and I'd say the staff in front office great and welcoming The community is quiet at night You don't see any unattended kids running around. I really like the 24 access to the gym , the pool and landscaping is maintained accordingly . I believe the bad reviews on the complex is based on an individuals experience and of course anyone would be upset if things don't go their way . If you keep good communication with the staff you should be ok in any situation but remember they have a business to run and it doesn't have to always accommodate your needs .I'd recommend this complex to a friend or family . The only complaint I have the the lack of owners responsibility for their pets and their poop on the property. Other than that I enjoy the privacy
response from property -Thank you so much for your detailed review, Amanda! We work very hard to provide that quiet and welcoming community for our residents. Sincerely, Westpond Team
submitted by Vera B. - |Recommended: YesFeels like i am at home — I love it here it is quiet client and staff is very professional.
response from property -Thank you, Vera! We appreciate you! Sincerely, Westpond Team
submitted by Jessica O. - |Recommended: YesClean, Simple, and feels like a home. — The Patio Policy is too strict but its very well kept and feels like home.
response from property -Thank you, Jessica. We are so glad that you feel at home here.
submitted by Yesenia F. - |Recommended: YesWest pond — Apartments are very well taken care of. Only thing that not good is parking wish they would assigned parking lot. But over all the Neighborhood is very quiet and you never hear you know your neighbors.
response from property -Dear Yesenia, Thank you so much for the feedback and 5-star rating! Please let us know if there's anything else we can do for you. Sincerely, Westpond Team
submitted by Cynthia R. - |Recommended: YesAwesome, understanding, responsible — The best apartments I have ever lived in
response from property -Thank you for your review, Cynthia! We are happy to have you as part of the Westpond family! Sincerely, Westpond Team